Customer Success Manager - San Francisco, California Job#16792241

A pioneering healthcare AI B2B startup in western California seeks a Customer Success Manager to support clinician adoption of cutting-edge AI tools. This role involves owning customer onboarding, engagement tracking, operational workflows, training material creation, usage analytics, and clinician feedback relay to drive product success. Competitive compensation package offered. 

• 3+ years in customer-facing or operational roles at tech startups (Seed–Series B preferred)
• Experience in highly operational, clinician-focused environments
• Healthcare startup background strongly preferred
• Proficiency with tools like HubSpot, Airtable, and Canva (or rapid adaptability)
• Fast learner with strong analytical skills and attention to detail
• Positive, empathetic communicator skilled at building clinician trust

San Francisco offers iconic parks and waterfront trails for outdoor recreation. Housing blends urban lofts with family neighborhoods at varying price points. Tech/biotech employment dominates alongside top universities and strong public schools.